by Chris Getman | Feb 14, 2023
Ad agency account managers play a crucial role in ensuring clients are satisfied with the services they receive. However, despite their best efforts, there are often complaints that clients have about their account managers. These complaints range from lack of...
by Chris Getman | Sep 13, 2021
Agency culture handbooks have always been mythical documents. Historically, agencies didn’t publish these for public consumption, instead they were passed around the DL. They were like secret manifestos that somehow tried give context to the crazy circus that is...
by Chris Getman | Aug 7, 2020
Planning is an essential part of any project. This is no less true when it comes to marketing. In fact, the first step for any project is creating a plan with clear objectives, and a thorough background. Regardless if you’re designing logos, building websites,...
by Chris Getman | Nov 27, 2019
Interested in becoming a project manager? Currently a project manager and want a gut check on how crazy and chaotic your work life should actually be? Let’s tackle the big questions about project management jobs with no-nonsense straightforward answers. What...
by Chris Getman | Oct 15, 2019
So you want to be an agency account manager? First off, no, you probably don’t. But let’s just say you do. There are 17 things you should know first. You know who you are. You might have friends or family who work at a “super hip”...
by Chris Getman | May 22, 2019
Every agency person out there has war stories from their dealings with clients. And mind you, all those clients have the same stories about their experiences with agencies. These conflicts happen so often they almost seem inevitable. Almost. Here’s the...